The challenge
Sauna van Egmond wanted to make online booking easier for guests while keeping work at the front desk manageable. The website and existing point of sale system needed to work well together. Later, another question arose: how could guests continue collecting points when the old loyalty system was being discontinued?
What we delivered
WonderBit supports Sauna van Egmond in several ways. We helped make technical choices for the new website and connected it to the point of sale system, allowing customer records and reservations to pass between the two. We also worked on a booking system where guests can plan a visit and staff can manage available places. For the loyalty scheme, we developed a custom solution that fits the existing front desk process. Staff can link loyalty cards to guests and update their points. Guests can see their balance in their personal account.
The result
Sauna van Egmond now has connected solutions for reservations, customer information and loyalty points. Guests can manage more themselves, while staff can see what has been booked and earned. This long partnership shows how WonderBit connects existing systems and turns new needs into practical solutions.